Public Tracking · Help Desk
Track your Help Desk request
Use the tracking ID sent to your WhatsApp after submission, together with the same phone number, to see live status and updates.
How tracking works
Submit a new request instead
Three simple steps
1
Find your tracking ID
Check the WhatsApp message sent right after your submission.
2
Enter your details
Input the ID and the phone number used in the original form.
3
View status
See the current status, assigned team, and expected timeline.
Check status
Enter your details
Your tracking ID and phone number together confirm the request is yours.